Unfortunately free shipping offers have been discontinued, please be on the look out on our social media pages for any free shipping offers in the future.

***Please be advised we're NOT responsible for any lost or damaged orders once we have marked the order as "Shipped" we offer first class shipping with tracking number and for your convenience we also offer Priority Shipping which is insured by USPS up to $50***

By choosing First Class Shipping you assume full responsibility and will not hold El Mercado Catrin responsible for any lost or damaged merchandise. The purpose of tracking numbers is to track the progress of your order, if you would like to insure your package with USPS please choose the Priority Shipping option.

By choosing "Priority Shipping" you will assume full responsibility and will not hold El Mercado Catrin responsible for any lost or damaged merchandise. The purpose of Priority shipping is to track the progress of you order along with insurance through USPS (NOT elmercadocatrin.com), in the occurrence of a lost, stolen, or damaged order you will need to contact USPS directly using the tracking information provided to you to submit a claim. You will receive compensation directly from USPS NOT elmercadocatrin.com

If you have any questions regarding any of these terms and conditions please don't hesitate to contact us at info@mercadoelcatrin.com